Support

Bellring Support

Get help with Bellring subscriptions, Apple Health sync, workout timer behavior, kettlebell plan questions, and progress history. If you are new to kettlebell training, start with the beginner kettlebell guide. We usually reply within 1-2 business days.

This form sends a support request to [email protected]. In-app support can include diagnostics.

Apple Health support

If Bellring workouts are not appearing in Apple Health, open the Health app, tap your profile picture, then Privacy > Apps > Bellring. Allow Bellring to write Workouts and Active Energy, then complete a new workout.

Subscription support

Bellring Pro subscriptions are managed by Apple. To cancel or check renewal status, open Apple ID settings, choose Subscriptions, then Bellring. Refund requests are handled by Apple through reportaproblem.apple.com.

Workout timer support

If the EMOM timer, audio cues, Lock Screen, or Dynamic Island updates do not behave as expected, restart the app and check that notifications and Live Activities are allowed for Bellring in iOS Settings.

Training safety

Choose a kettlebell weight you can control safely. Stop training if you feel pain, dizziness, or unsafe fatigue, and ask a qualified professional if you are unsure whether kettlebell training is appropriate for you.

Support articles

Common Bellring questions

Short help articles for the most common Bellring app support searches.

How do I enable Apple Health?

Open Health, tap your profile picture, then Privacy > Apps > Bellring. Allow Bellring to write Workouts and Active Energy. Bellring only writes workout data after permission is granted.

What is included in Free?

Free includes one full guided workout per week, the basic EMOM timer, and the latest workout in history. Bellring Pro removes the weekly limit and unlocks full history, stats, notes, reminders, and future challenges.

How should I choose a level?

Choose the level where your form stays clean and you still have a small reserve at the end of each minute. If reps become sloppy, lower the level or reduce kettlebell weight before increasing volume.

How do I cancel Bellring Pro?

Subscriptions are managed through the App Store. Open Apple ID settings, tap Subscriptions, choose Bellring, and follow Apple's cancellation flow. Bellring cannot cancel subscriptions outside Apple's system.

Can beginners use Bellring?

Yes. Beginners should start with Bellring Foundations, which focuses on technique, joint prep, breathing, safe volume, and movement quality before the main strength plan. The full beginner guide explains first weights, swings, mistakes, and progression.

How long are Bellring workouts?

Most Bellring sessions are built around 30-minute guided kettlebell workouts. The EMOM timer keeps the work predictable, with clear movement targets and built-in rest inside each minute.